Frequently Ask Questions
1. What is a mobile lab service?
Our mobile lab service brings accredited DNA, Drug and several other test directly to your location. Whether it’s your home, office, or another secure site, our team ensures a professional, convenient, and confidential experience.
2. How does the mobile lab appointment work?
Once you schedule an appointment, our certified collection specialist will visit your designated location. The process includes verifying your identity, collecting samples, and adhering to strict chain-of-custody procedures to ensure the integrity of your samples.
3. Are mobile lab results legally admissible?
Yes. Our mobile lab services follow all legal and regulatory protocols, including chain-of-custody guidelines, ensuring that your samples are processed in our AABB-accredited laboratory. This guarantees that the results are legally valid for court proceedings, immigration cases, and other legal requirements.
4. Which types of tests can be performed through the mobile lab?
We offer a range of DNA tests via our mobile lab service, including paternity, immigration, ancestry, and other legally relevant genetic tests. Contact our team for specific details regarding the tests available in your region.
5. How do I schedule a mobile lab appointment?
Scheduling an appointment is easy. Simply call our customer service team or use our online booking form to select a convenient date, time, and location. Our team will confirm your appointment and provide any necessary pre-appointment instructions.
6. What areas do you cover with the mobile lab service?
Our mobile lab services are available in select regions. For the most up-to-date coverage area, please check our website or contact our support team directly.
7. How long does a mobile lab appointment typically take?
A mobile lab appointment usually takes about 15-30 minutes, depending on the number of samples and the specific test requirements. Our team works efficiently to minimize any inconvenience to your schedule.
8. What safety and privacy measures are in place during mobile collection?
Your safety and privacy are our top priorities. Our mobile lab team follows strict health and sanitation protocols, including the use of personal protective equipment (PPE) and secure handling of your samples. All data is kept confidential and processed in compliance with industry standards.
9. What should I do to prepare for my mobile lab appointment?
Before your appointment, please have a valid photo ID ready and ensure that the collection area is accessible. If there are any special instructions or documentation required for your test, our team will provide you with detailed guidelines ahead of time.
10. Where can I get a drug test near me?
TruGene Laboratory offers mobile drug testing services that come directly to your location — whether you're an employer or an individual.
11. Can I get a court-admissible DNA test?
Yes. We provide certified, court-admissible DNA tests with legally defensible results.
12. Do you offer same-day drug testing for businesses?
Absolutely. We provide same-day, on-site drug testing for companies across Tri-County.
13. What’s the fastest way to drug test my employees?
Book our mobile lab and we’ll come to your workplace — no need to send employees off-site.
14. Who can I contact if I have additional questions?
Our dedicated support team is available to assist with any further inquiries. Please call
[843-823-3363] or email [support@trugenelab.co.site] for prompt assistance.